Accessibility and Support

If you require support, the Access Support Tent is located near the accessible parking area, next to the First Aid Tent. You can ask any volunteer for help and they will connect you with the Access Support Krew (ASK).

Alcohol

Local and regional suppliers will be serving all beverages in reusable drinkware. Purchase yours before lining up for drinks.

ATM

A cash machine will be on the island during the festival weekend. Cash can only be used at some food and craft vendors. Hillside is fully cashless, including the gate, bars, info booth, merch tent, and parking.

Dishwashing and Reusable Dishes

We strongly encourage the use of reusables at Hillside Festival. Bins for dirty dishes are located at the Trash Turnaround Tents outside the food pavilion and all over the island. You are also welcome to bring your dirty dishes to be washed!

First Aid

The First Aid tent is white and located at the entrance of the festival site. EMS and paramedics will also be on site.

Health & Sustainability

We have put measures and protocols in place to ensure you have a safe and happy Hillside!

Hillside Hum

Read our festival newsletter covering each individual day with exclusive highlights, artist Q&A’s and more.

Information Booth

Is located directly across from Henry Kock’s Bike Lot. Scan the QR code to complete the Hillside survey online for a chance to win the Ultimate Hillside 2023 Weekend Package!

Lost and Found

Is located at the Information Booth. After the festival, items will be moved to the Hillside Office at 341 Woolwich St, Guelph. Items will be kept for a month and then donated if unclaimed. 

Merchandise Tent

Pick up your favourite performers’ latest CDs, books, T-shirts, and more! This is also where you can purchase Hillside merch–t-shirts, water bottles, and sweatshirts to name a few. Located across from the Information Booth.

Program

Download our festival program app to see the schedule and add shows to your favourites to get notified when they start.

Solar Power

Hillside promotes the use of sustainable energy alternatives such as the solar water heater in a refurbished camping trailer parked just outside the dishwashing area. Solar charging stations are available at the Main, Lake, and Island stages to charge personal devices.

Security Tent

In the event of an emergency, ask any Hillside volunteer for directions to the Security Tent (located near Henry Kock’s Bike Lot).

Shade Tents

Please be considerate and share the shade. The Oasis tent, one of the three shade tents in front of the Main Stage, is reserved for people with disabilities, older adults, pregnant people, and parents with infants. Spaces cannot be reserved.

Thirst Quenchers Water Wagon

Festival-goers can fill their containers with Guelph tap water for free at the eight tap and fountain stations on the Guelph Water Wagon to the left of the Main Stage. Water is tested regularly to ensure its quality and safety.

Trust Tent

We offer a safer space for everyone, a space staffed with volunteer Active Listeners that is designed to provide comfort and confidentiality in a supportive, non-judgmental environment. The Trust Tent is tucked away just next to the Green Space.

WiFi

Free Hillside public WiFi is available so festival-goers should be able to go online during the festival weekend.


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